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#1 2011-03-25 01:56:30

jbtheard
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Company: qunb
Registered: 2010-04-04
Posts: 16
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[resolved] Mac Install : unable to locate its companion shared library

Tags: [bug, mac, start]

Hi,

just downloaded Talend for multiple OS
Unzipped it
tried to launch TalendOpenStudio-macosx-carbon

then I get the following message in a popup window:

"The TalendOpenStudio-macosx-carbon executable launcher was unable to locate its companion shared library"

I'm running on a MacBookAir2010, JVM 1.6 update 24

I precise that, months ago, it used to work (I don't remember the version unfortunately)

Any idea?

Last edited by jbtheard (2011-03-25 18:54:15)

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#2 2011-03-28 03:26:02

shong
Talend team
Registered: 2007-08-29
Posts: 10310
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Re: [resolved] Mac Install : unable to locate its companion shared library

Hi
Please read the related [Forum, topic 2831] Companion Shared Library.

Best regards
Shong


Email:shong@talend.com
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#3 2011-04-01 09:03:04

Henrik
Guest

Re: [resolved] Mac Install : unable to locate its companion shared library

Hi

I'm having the same problem and unfortunately I was unable to resolve it using the solution in the link; I chmod'ed both the .app file itself as well as the /Content/Macos/Talend... file.

I'm on Mac OS X 10.6.7 here. Any other suggestions I could try?

regards,
Henrik Nielsen

#4 2011-04-01 09:22:16

shong
Talend team
Registered: 2007-08-29
Posts: 10310
Website

Re: [resolved] Mac Install : unable to locate its companion shared library

Hi

Please let us know which version of TOS/TIS are you using? What's the error message after you chmod the application and re-unzip the product using 7-zip.

Best regards
Shong


Email:shong@talend.com
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#5 2011-04-01 12:08:29

hnielsen
New member
Registered: 1970-01-01
Posts: 4

Re: [resolved] Mac Install : unable to locate its companion shared library

Hi Shong

I'm using TOS-All-r55913-V4.2.0M4 on Mac OS X 10.6.7 with Java 1.6.0_24-b07-334-10M3326.

The app still won't run from that location I originally unzipped it to. I also tried unzipping it to a different location previously, with the same result. But now, just to make sure, I unzipped it to a third location and tried launching it from there, and this time it works! Very strange. Problem is solved for now, but for reasons unknown smile

Now I'm just having problems getting past the 'enter your email'-screen, but that's a different problem entirely I suppose.

regards
Henrik

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#6 2011-04-01 12:12:02

shong
Talend team
Registered: 2007-08-29
Posts: 10310
Website

Re: [resolved] Mac Install : unable to locate its companion shared library

Hi Henrik

V4.2.0M4 is a testing version, I suggest you to download and use the stable version 4.1.2. Anyway, you get it works now!wink, please report a new topic with your new question.

Best regards
Shong


Email:shong@talend.com
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New & Event: Talend Help Center
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#7 2011-04-01 16:13:43

hnielsen
New member
Registered: 1970-01-01
Posts: 4

Re: [resolved] Mac Install : unable to locate its companion shared library

Hi again

I have no idea how I resolved it - it has no stopped working again smile When digging a bit deeper, the issue appears to be differing versions of plugin libraries. The error message I get from the app is:
dlopen(../../../plugins/org.eclipse.equinox.launcher.carbon.macosx_1.0.200.v20090520-1835, 2): image not found

When looking in the plugins folder, there is a folder with a name like that, but the version is different:
org.eclipse.equinox.launcher.carbon.macosx_1.1.0.v20100503

So how I had it working is a complete mystery to me; I'll try the stable version and see if that works better for me. Just thought I'd give this piece of "debugging" info if anybody else should enconter this issue.

br
Henrik Nielsen

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#8 2012-04-30 23:41:12

Tim T
Guest

Re: [resolved] Mac Install : unable to locate its companion shared library

You need to open a terminal and cd into the app dir like this

cd /Applications/JETL_Express-All-r67267-V4.2.3/JETL_Express-macosx-carbon.app/Contents/MacOS

Your path may vary...

The vi - or somehow edit the JETL_Express-macosx-carbon.ini file

The second and fourth lines of this file contain the paths to the important stuff - here's my edited section:


../../../plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar
--launcher.library
../../../plugins/org.eclipse.equinox.launcher.carbon.macosx_1.1.0.v20100503


again - your paths may vary. You need to use a second terminal to see what's actually there.

Talend - your QA process needs to include a system that this hasn't been previously installed on. smile

#9 2012-04-30 23:56:11

Tim T
Guest

Re: [resolved] Mac Install : unable to locate its companion shared library

Sorry my prior message was a little more cryptic than it should be.

Here's my whole .ini file:


-startup
../../../plugins/org.eclipse.equinox.launcher_1.1.0.v20100507.jar
--launcher.library
../../../plugins/org.eclipse.equinox.launcher.carbon.macosx_1.1.0.v20100503
--launcher.XXMaxPermSize
256m
-vmargs
-Xms40m
-Xmx256m
-Xdock:icon=../Resources/Eclipse.icns
-XstartOnFirstThread
-Dorg.eclipse.swt.internal.carbon.smallFonts
-Dosgi.instance.area.default=../../../workspace

The only lines that you need to edit are 2 and 4.

Assuming you know your way around a terminal and *nix command lines, use a second terminal to list the contents of "../../plugins/" and edit the .ini file appropriately to reflect the installed .jar file - line 2, and the correcto eclipse directory - line 4. HTH.

#10 2012-04-30 23:58:27

Tim T
Guest

Re: [resolved] Mac Install : unable to locate its companion shared library

sorry again - it's the

../../../plugins/

directory

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