• Index
  •  » Talend Enterprise Data Integration » General questions
  •  » TIS WebAdmin Tasks do not end cleanly and are stuck in unknown state

#1 2009-01-13 00:24:32

jpuzon
New member
Registered: 2008-12-12
Posts: 5

TIS WebAdmin Tasks do not end cleanly and are stuck in unknown state

Tags: [tis]

Environment is TIS-r19980-V3.0.1 running on Windows Server 2003 R2 SP2.  When a recurring Task is executed multiple times using a recurring Trigger, there will be seemingly random times at which the Task will not end cleanly, but will have the limbo status "Waiting for the task to end".  This status never changes and prevents the recurring Trigger from activating the Task a subsequent time.  Ironically (and incorrectly), the JobServer log depicts the Task as successfully completed.

Question: Do any of the Apache Tomcat or other JobServer log files capture any indication of what the Task is doing when "stuck" in this state?

Notes:

1.  This behavior has been observed across multiple Jobs/Tasks, not just one.
2.  This behavior has been observed regardless of recurring Trigger type (Simple and CronUI).
3.  The only workaround to un-freeze the Task is to bounce the Apache Tomcat Service.

Any information that you can provide will be helpful.  Thanks.

Offline

#2 2009-01-27 11:36:28

cantoine
Talend team
Registered: 2006-09-19
Posts: 715
Website

Re: TIS WebAdmin Tasks do not end cleanly and are stuck in unknown state

Hi,

I'm not sure but I think that this trouble is resolved in version 3.0.2 of Talend Integration Suite.

Could you use the support tool to ask for migration.

Thanks a lot;

Offline

#3 2009-04-22 19:38:11

JZMatrix
Member
Registered: 2008-09-05
Posts: 23

Re: TIS WebAdmin Tasks do not end cleanly and are stuck in unknown state

I'm seeing the same behavior on a Linux (OpenSuse 11.0) TIS 3.0.4 install.

I have multiple jobs runnings using CronUI scheduling and after the first iteration they go in to a 'waiting' loop for the task to complete, even though the log shows a completed time and the log/stat catcher is reflecting a successful run.

Any ideas?

Offline

#4 2009-06-09 18:07:58

amaumont
Talend team
Registered: 2006-09-20
Posts: 471

Re: TIS WebAdmin Tasks do not end cleanly and are stuck in unknown state

We are searching a solution at that moment, I found a solution for the case where the task remains to "Running" and "Waiting for the task to end" although the job on the JobServer is ended.

Yet I was not able to reproduce the case the task is "Ready to run" and "Waiting for the task to end" although the job on the JobServer is ended.

Please to users which encounter a similar problem, I need more information on the context:
- total of tasks,
- number of tasks where the problem occurs,
- problem occurs on any systems not others (Admin/JobServer) 32 bits or 64 bits,
- content of table 'executiontask' and particularly the columns
- possible errors in TIS_Administrator.log

Is anyone has experienced this problem on a 3.1.x ?

Thanks to you.

Offline

#5 2009-06-11 16:01:40

amaumont
Talend team
Registered: 2006-09-20
Posts: 471

Re: TIS WebAdmin Tasks do not end cleanly and are stuck in unknown state

We found one of the most probable cause of blocking triggers, it is necessary to upgrade the Quartz library from 1.6.0 to 1.6.5, you can download it here:

http://www.talendforge.org/bugs/view.php?id=7358

or

http://www.opensymphony.com/quartz/download.action

Please, give us a feedback on this subject.

Last edited by amaumont (2009-06-11 16:07:16)

Offline

#6 2009-08-24 11:07:50

dawi
New member
Registered: 2008-07-01
Posts: 3

Re: TIS WebAdmin Tasks do not end cleanly and are stuck in unknown state

I have the same problem as described here, and I am using TIS 3.1.3. This problem appears since migration from 3.0.4 to 3.1.3, last week.
I tried to regenerate and redeploy all jobs. Nothing changed.

To answer amaumont question:

- total of tasks : 15

- number of tasks where the problem occurs: 12

- problem occurs on any systems not others (Admin/JobServer) 32 bits or 64 bits: my server is a Windows 2003 R2 server

- content of table 'executiontask' and particularly the columns:
id     dtype          e_version     label                             description     executionserver_executionserver_id     project_project_id     context     jobversion     active     idquartzjob     lastscriptgenerationdate     idremotejob     idremotejobexecution     checksumarchive     jobscriptarchivefilename     status        processingstate     errorstatus     lastrundate          lastdeploymentdate     lastendedrundate     jobid                    executionvirtualserver_virtualserver_e_id     concurrentexecution     maxconcurrentexecutions     generatedprojectname     generatedjobname                  applycontexttochildren     errorstacktrace     lasttriggeringdate   

- possible errors in TIS_Administrator.log:
the following error appears often in the log file
2009-08-24 10:58:48 ERROR SvnCheckoutHelper  - Unable to load item C:\Program Files\Apache Software Foundation\Tomcat 6.0\temp\Talend_Administrator_Checkout_CTS\process\Hastus\hast_2_EtatJournalier_0.1\hast_2_EtatJournalier\accident\hast_2_etatjournalier_0_1\contexts\production.properties

Offline

  • Index
  •  » Talend Enterprise Data Integration » General questions
  •  » TIS WebAdmin Tasks do not end cleanly and are stuck in unknown state

Board footer

Powered by FluxBB