Talend community forum / TOS used by Customer : budget for support ?

YVES · 2011-10-16 21:53:57

Hi ,

few months ago I have discovered TOS and used TOS 4.2.0 for rolling out jobs (in data center information systems) during my mission by a customer.

The customer is very satisfied and is willing to use Talend for additional evolutions tasks.

To provide him with informations on commercial items I would like to know :
- is there a TOS release dedicated to enterprise that needs to be paid ?
- is there a support (technical hotline or telephonic support) possible based an annual price or something like that ?

Thanks in advance for support.

With best regards,
Yves.

pcoffre · 2011-10-17 12:01:11

Hello Yves,

Thanks for posting on the forum about this issue.
About your first question, there is an enterprise product, called: Talend Integration Suite. There are additional features compared to Talend Open Studio. Here is a feature comparison matrix: http://www.talend.com/products-data-int … matrix.php
For your second question, we have technical support available, in the form of a hotline and support tickets.
If you'd like to contact directly people that will be able to advise you, send an email to our France-based sales team: sales.fr@talend.com or call our French office: +33 1 46 25 06 00

Hope this helped,
Best,
Pcoffre.

Elliott2 · 2011-12-14 19:16:15

HmMm.. I Have same story like that.. Good to know that..
thanks for the info....

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Unanswered posts

#1 2011-10-16 21:53:57

TOS used by Customer : budget for support ?

#2 2011-10-17 12:01:11

Re: TOS used by Customer : budget for support ?

#3 2011-12-14 19:16:15

Re: TOS used by Customer : budget for support ?

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