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#1 2016-10-11 13:34:05

janhess2again
Guest

janhess2again said:

Can't log in to forum

I can login to the Talend community and support but when I go to the forum it says I'm not logged in.

#2 2016-10-12 04:12:22

xdshi
Talend Team


xdshi said:

Re: Can't log in to forum

Hi,
Sorry for the inconvenience to you. What's your username/account?
We have reported your login issue to talend IT team and then come back to you as soon as we can.
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#3 2016-10-12 07:09:40

janhess2again
Guest

janhess2again said:

Re: Can't log in to forum

Hi Sabrina
I've just upgraded Chrome to Version 53.0.2785.143 m. Not sure if that's the issue.
Regards

#4 2016-10-12 08:12:15

xdshi
Talend Team


xdshi said:

Re: Can't log in to forum

Hi,
Could you please try to login to forum through other browsers to see if it is Ok with you?
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#5 2016-10-12 09:46:07

xdshi
Talend Team


xdshi said:

Re: Can't log in to forum

Hello,
If your password uses uppercase and lowercase, please make sure you entered them correctly? Talend forum is sensitive whereas the general talend.com website isn't yet.
Let us know if it is Ok with you.
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#6 2016-10-12 16:11:47

janhess2again
Guest

janhess2again said:

Re: Can't log in to forum

If I click login a second time I'm presented with a screen that says I'm logged in but if I go back to the forum it says I'm not logged in.

#7 2016-10-13 03:28:58

xdshi
Talend Team


xdshi said:

Re: Can't log in to forum

Hello,
Have you tried to clear your cookies to see if it works? We cannot repro this issue on our side.

Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#8 2016-10-17 14:15:52

janhess2again
Guest

janhess2again said:

Re: Can't log in to forum

Hi Sabrina,
I tried that but it made no difference.
regards
Jan

#9 2016-10-18 10:00:15

xdshi
Talend Team


xdshi said:

Re: Can't log in to forum

Hi,
What's the browser you are using? Could you please try to login to forum through other browsers to see if it is Ok with you?
Best regards
Sabrina 


What we can do is to make sure that Talend will be your best choice!

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#10 2016-10-19 08:54:45

xdshi
Talend Team


xdshi said:

Re: Can't log in to forum

Hello,
Any update for your login issue?
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#11 2016-10-21 09:22:26

janhess2again
Guest

janhess2again said:

Re: Can't log in to forum

Still can't login using google. I'm not able to use another browser from work.

#12 2016-10-21 09:23:18

janhess2again
Guest

janhess2again said:

Re: Can't log in to forum

Sorry I meant Chrome.

#13 2016-10-21 09:40:04

xdshi
Talend Team


xdshi said:

Re: Can't log in to forum

Hi,
Thanks for your feedback. Our apologies for the inconvenience. 
We are making an investigation on your login issue and will keep you posted as soon as we can.
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#14 2016-11-23 09:08:29

janhess2again
Guest

janhess2again said:

Re: Can't log in to forum

Just for info I still can't log in to the forum.

#15 2016-11-23 09:43:29

xdshi
Talend Team


xdshi said:

Re: Can't log in to forum

Hi,
Sorry for delay!
The login proccess uses cookie.
Could you please check that your browser accept the cookie? 
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#16 2016-11-24 07:34:01

xdshi
Talend Team


xdshi said:

Re: Can't log in to forum

Hi janhess,
Any update for your login issue?
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#17 2016-12-16 10:31:27

janhess2again
Guest

janhess2again said:

Re: Can't log in to forum

Hi Sabrina,
I tried clearing cookies but it made no difference. I'm restricted to using Chrome at work as my IE won't allow me external access due to a bug.
Thanks
Jan

#18 2016-12-16 10:37:02

xdshi
Talend Team


xdshi said:

Re: Can't log in to forum

Hi,
Is it Ok with firefox browser? What's the IE version you are using?
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#19 2017-01-25 15:59:46

janhess2
Member
71 posts

janhess2 said:

Re: Can't log in to forum

I've tested login through IE and it works ok. Must be a Chrome problem.
I've also noticed that the Bot control doesn't display in Chrome until after trying to post and it returning the error about the Bot not being set.
I'm using Version 53.0.2785.143 m of Chrome

Last edited by janhess2 (2017-01-25 16:07:06)

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