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#1 2017-03-28 07:57:57

saurabhrai
Member
1 post

saurabhrai said:

Need to change username

Tags: [bug]

Hi,
I had created my account for talend earlier based on my email.
However my username contains"." (period). Because of this i am unable to logon in the talend studio.
As a result i cannot connect to talend exchange through talend studio.
Can you please help me remove the "." from my username and make it saurabhrai instead of saurabh.rai

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#2 2017-03-28 09:32:57

xdshi
Talend Team


xdshi said:

Re: Need to change username

Hi saurabhrai,

We have changed your username from user's profile. Could you please check if you can use "saurabhrai" to connect to talend exchange through talend studio?
Let us know if it is Ok with you?
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#3 2017-03-28 10:02:17

grhfjdnfifjj
Guest

grhfjdnfifjj said:

Re: Need to change username

Thank you Sabrina
I am not able to login with the new username.
And while replying to your post, i tried to use the new username but it gives me an error that someone else is already registered with that username.
However the display name has changed to saurabhrai.
Also i am unable to post any reply using my older username.

#4 2017-03-28 13:28:12

xdshi
Talend Team


xdshi said:

Re: Need to change username

Hello,


 Sorry for the inconvenience.
Thanks for your feedback. We will make an investigation on your issue and then come back to you as soon as we can.
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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#5 2017-03-29 03:33:52

xdshi
Talend Team


xdshi said:

Re: Need to change username

Hi,
We have reported your issue to our IT team and will keep you posted on this issue.
Best regards
Sabrina


What we can do is to make sure that Talend will be your best choice!

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